Company name: Tamara Niznanska

Effective Date: 01.06.2023

1. Introduction

1.1 Acceptance of Terms and Conditions

By accessing and using the website of merch.theyouniverse.online (“the Website”) and purchasing products or services offered through the Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you must not use the Website.

1.2 Amendments

Tamara Niznanska reserves the right to update, change, or replace any part of these Terms and Conditions at its sole discretion. It is your responsibility to periodically check for updates. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes.

2. Definitions

• “Website” refers to the e-commerce platform operated by Tamara Niznanska.
• “Products” refers to the merchandise and CDs offered for sale by Tamara Niznanska.
• “User” refers to any person who accesses or uses the Website.
• “Order” refers to a request placed by a User to purchase Products through the Website.

3. Online Store

3.1 Products and Services

Tamara Niznanska offers a range of merchandise and CDs related to the music brand THE YOUNIVERSE. The descriptions, prices, and availability of the Products are subject to change without notice.

3.2 Pricing and Payment

The prices listed on the Website are in the local currency and include any applicable taxes. Payment for Orders is accepted through the provided IBAN account or other payment methods available on the Website. All payments must be made in full before the Products are shipped.

3.3 Order Acceptance and Cancellation

Upon receipt of an Order, Tamara Niznanska will send an email confirmation to the User. This confirmation does not guarantee acceptance of the Order. Tamara Niznanska reserves the right to accept or decline any Order, and may cancel an Order for various reasons, including but not limited to product unavailability or suspicion of fraudulent activity.

3.4 Shipping and Delivery

Tamara Niznanska will make reasonable efforts to ship the ordered Products to the provided shipping address within the estimated delivery timeframe. However, Tamara Niznanska is not responsible for any delays or damages caused during shipping or delivery.

3.5 Returns and Refunds

For information regarding returns and refunds, please refer to the Refund and Return Policy outlined in a separate document.

4. Intellectual Property Rights

All intellectual property rights, including trademarks and copyrights, associated with Tamara Niznanska, THE YOUNIVERSE brand, and the Products sold on the Website, belong to their respective owners. Users are prohibited from using or reproducing any of these intellectual property rights without prior written permission.

5. User Accounts and Security

5.1 Account Creation

To place Orders and access certain features of the Website, Users may be required to create an account. Users must provide accurate and complete information during the registration process and keep their account credentials confidential.

5.2 Account Responsibilities

Users are responsible for maintaining the security and confidentiality of their account information. Tamara Niznanska shall not be liable for any loss or damage arising from unauthorized access to or use of User accounts.

5.3 Termination or Suspension of Account

Tamara Niznanska reserves the right to terminate or suspend User accounts at its sole discretion, without prior notice, if a User violates these Terms and Conditions or engages in any activity that may harm the Website or its users.

6. Privacy Policy

For information on how Tamara Niznanska collects, uses, and protects User information, please refer to the Privacy Policy outlined in a separate document.

7. Dispute Resolution and Governing Law

7.1 Dispute Resolution

Any disputes arising out of or relating to these Terms and Conditions or the use of the Website shall be resolved through negotiation and good faith discussions between the parties. If the dispute cannot be resolved amicably, either party may seek legal remedies in the appropriate jurisdiction.

7.2 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Slovakia, without regard to its conflict of law provisions.

8. Limitation of Liability

To the maximum extent permitted by law, Tamara Niznanska and its directors, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use or inability to use the Website or the Products.

9. Indemnification

Users agree to indemnify and hold harmless Tamara Niznanska and its directors, officers, employees, agents, and affiliates from any claims, losses, damages, liabilities, costs, or expenses arising out of or related to the User’s violation of these Terms and Conditions or any applicable laws.

10. Termination

Tamara Niznanska reserves the right to terminate or suspend the operation of the Website, or the access to any part of it, at any time, with or without notice.

11. Miscellaneous

11.1 Entire Agreement

These Terms and Conditions constitute the entire agreement between Tamara Niznanska and the User regarding the use of the Website and supersede any prior agreements or understandings.

11.2 Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

11.3 Waiver

The failure of Tamara Niznanska to enforce any right or provision of these Terms and Conditions shall not be deemed as a waiver of such right or provision.

11.4 Assignment

Users may not assign or transfer their rights or obligations under these Terms and Conditions without the prior written consent of Tamara Niznanska.

11.5 Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact Tamara Niznanska at the provided contact information.

5. Refund and Return Policy:

Tamara Niznanska Refund and Return Policy

Effective Date: 01.06.2023

1. Returns

1.1 Eligibility

Customers may request a return for eligible Products purchased from Tamara Niznanska. To be eligible for a return, the Product must be unused, undamaged, and in its original packaging.

1.2 Conditions

Customers must initiate the return process within 14 days from the date of delivery. The return must be accompanied by the original purchase receipt or proof of purchase.

1.3 Refund Process

Once the returned Product is received and inspected, Tamara Niznanska will notify the customer of the approval or rejection of the refund. If approved, the refund will be processed using the original payment method within 31 days.

2. Exchanges

At this time, Tamara Niznanska does not offer direct exchanges. Customers wishing to exchange a Product should follow the return process outlined above and place a new order for the desired item.

3. Damaged or Defective Products

If a Product arrives damaged or defective, customers should contact Tamara Niznanska within 14 days of delivery. Please provide detailed information and supporting evidence. Tamara Niznanska will assess the situation and provide instructions for return or replacement.

4. Contact Information

For any questions or concerns regarding the Refund and Return Policy, please contact Tamara Niznanska at the provided contact information.